New Support Community
We’ve just launched a new Support Community which provides all of the same great resources as our former Support Portal, like the knowledge base and ticket creation, progress and history, but you’ll also have access to the new live chat feature for even more convenience. Click the button below to get started!
Other Learning Resources
For how-to questions, please first consult your help system, accessible from within the software or the user guide which has the same content.
Click the button below to access a PDF file with instructions on accessing the Help System.
Find your product and version and then click to expand the group of guides.
Before You Enter the Support Community:
When you submit a ticket through the Support Community, one of our skilled technicians will evaluate your issue and contact you with a solution or set up a remote session to troubleshoot your issue.
Please click the appropriate button below to proceed. If you prefer, you can reach out to our Technical Support team at +1 (480) 212-1257.
If you already have a Support Community account, please click below to log in.
If you are experiencing a technical issue, but do not have a Support Community account, please click below.
If you are not experiencing a technical issue and just want to create a Support Community account, please click below.
Tech Support Hours
M-F 6:00 a.m. to 4:00 p.m., MST.
Please visit our registration website to generate your trigger code in order to register your software license.
It’s important to keep your MA up to date. Click here for renewal info.
Click here for the latest releases and to request an update.
End User License Agreement (EULA)
View or download the GAGEtrak End User License Agreement (EULA) here.
Have a great idea for a GAGEtrak feature? Please tell us about it here!