GAGEtrak Services for Successful Implementation
Why take advantage of our services?
CyberMetrics’ Client Solutions team includes trainers, project managers, validation specialists and consultants with proven technical knowledge and extensive experience. With over 15,000 clients worldwide, our team has the qualifications and resources to successfully implement GAGEtrak under your company’s unique infrastructure, minimizing downtime, eliminating risk and accelerating your ROI.
Whether your project is simple or complex, our team, in conjunction with yours, will ensure that all critical functions are addressed and delivered. Through the effective use of consulting, project management and training, we will get GAGEtrak up and running in your facility in record time, ensuring a successful and painless launch.
Proper training is a must!
Discovery and Planning
A successful implementation begins with a remote or on-site assessment of your calibration management program, both its current state and its ideal future state. Our Client Solutions team will consult with your internal project team to establish the goals of the project, determine which services will be required to accomplish these goals and define project roles and responsibilities. Based on this assessment, your dedicated Client Solutions manager will create an action plan and establish a preliminary time line for your approval.
Your Client Solutions manager will serve as your main point of contact, monitoring and tracking your project through completion including allocation of appropriate project resources, overseeing the project time line and deliverables and providing continuous communication regarding project progress, obstacles, budget and scope.
Your company’s custom implementation action plan may or may not include all of the following services: Installation, Configuration, Data Services, Custom Reports, Validation, Training and Go Live.
One of the most important aspects of GAGEtrak implementation is proper, comprehensive training. All too often, training budgets are minimal or non-existent, which results in the accrual of more costs due to errors made by untrained personnel. Though GAGEtrak is easy to use, it’s a robust solution with extensive functionality. Formal training ensures consistent data entry by all users and proper use of the software in daily operation, as it pertains to the users’ specific roles in your calibration department. Software is simply a tool to be utilized in calibration management; the real investment lies with your employees and training them on the proper use of that tool. Without it, the software could become misused or unused, resulting in a reduction of ROI.
A variety of convenient and effective training options are available to fit your needs – please click here for details and the class schedule.